1. Free Shipping
1.1. Melita Industries is pleased to offer free shipping for all orders within India.
2. Order Processing Time
2.1. Orders are typically processed within 2-4 business days of receiving payment and order confirmation.
3. Shipping Methods
3.1. Our standard shipping time is estimated to be between 5 to 8 days from the date of order confirmation
3.2. The estimated delivery time may vary depending on the destination and any unforeseen circumstances.
4. Shipment Confirmation and Order Tracking
4.1. Once your order has been shipped, you will receive a shipment confirmation email with the tracking number.
4.2. You can track your order using the provided tracking number on the carrier’s website.
5. Shipping Destinations
5.1. Melita Industries currently ships only within India.
6.Delivery Address
6.1. Customers are responsible for providing accurate and complete delivery addresses. Melita Industries is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
7. Delivery Issues
7.1. In the event of any delivery issues, please contact us at info@melitaindustries.com or call us at +91 70257 44000. We will work to resolve the issue promptly.
8. Returns Within 30 Days
8.1. Melita Industries accepts returns within 30 days of the delivery date.
8.2. To initiate a return, please contact us at info@melitaindustries.com or call us at +91 70257 44000 with your order number and the reason for the return.
8.3. Returned items must be in their original condition, unused, and with all tags and packaging intact.
8.4. Customers are responsible for return shipping costs, except in the case of a product defect or an error on our part.
9. Contact Information
If you have any questions or concerns about our shipping and return policy, please contact us at info@melitaindustries.com or call us at +91 70257 44000.